Frequently Asked Questions
Everything you need to know about your Rude Cosmetics experience.
Are Rude Cosmetics products cruelty-free?
Yes, we are a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. Due to the nature of cosmetics and hygiene standards, we cannot accept returns on items that have been opened or used.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I check the status of my order?
You can track your order by clicking the link provided in your shipping confirmation email or by logging into your account on our website to view your order history.